Like the quality of our products, we're dedicated to exceptional service. The below is designed to assist you with everything you'll need as a valued customer, however, we're here to help if something specific is not covered.

Explore helpful links:

• Shipping information: learn about our shipping policies, delivery times, and costs.
• Frequently Asked Questions (FAQs): find answers to common questions about our products and services.
• Glossary: our comprehensive glossary includes information not just on our blends, but each ingredient we use.
• Corporate Gifting: to gift the magic of Byron Bay, explore what is available.
• Wholesale Application: we warmly invite you to stock our tea.

Contact Us:

If you can't find the information you're looking for, please contact us directly.

For pending orders, please review your tracking number before reaching out.

For trouble placing an order or locating a product, please submit a help request.