In Byron Bay, we're classed as a Rural location. This means our shipping timeframes can vary. We aim to dispatch all orders within 1 - 3 business days, and up to. 5d ays during sale periods.

Please allow from 5 days within Australia to get your order, and up to 7. International shipping can be up to 3 weeks.

Shipping within Australia is free over $100. For orders under $100, shipping is based on weight and destination. These will be calculated on checkout. For international delivery, we estimate between AUD 15 - 50. For more information, review our Shipping and Returns page.

Yes, we offer free shipping within Australia for orders over $100. For large domestic orders, please contact us and we will arrange custom shipping.

Yes, we ship our products all over the globe. Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Absolutely. We use Shopify for this website and all payments, which are secured by our SSL certificate. Additionally, we offer PayPal and Afterpay. No credit card information is stored on our website.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure. We use Shopify for this website and all payments, which are secured by our SSL certificate. Additionally, we offer PayPal and Afterpay. No credit card information is stored on our website.

Learn more about our store's safe checkout experience (powered by Shopify) here.

Refunds for change of mind aren’t accepted. However, we encourage you to get in touch for any complaints or concerns about products. As a sustainably-focused company, we kindly ask you to shop mindfully to avoid waste, additional shipping charges and wasted packaging.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer, unless the return is related to a product we've acknowledged is incorrect or not up to our standard.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.